Privacy policy

Last updated: November 21, 2025

Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy describes how Nool (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, browse, or make a purchase on our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our website:

A. Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Billing details (processed securely by our payment partners)

B. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages you visit

  • Cookies and similar tracking technologies

We do not collect or store your full payment card details. Payments are processed securely by third-party payment gateways.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate regarding your order status

  • Improve website performance and user experience

  • Provide customer support

  • Send marketing updates (only if you subscribe)

  • Detect fraud or prevent misuse of the website

We never sell, rent, or exchange your personal information with third parties for marketing purposes.

4. Sharing Your Information

We may share limited information with the following:

  • Couriers / Shipping partners to deliver your order

  • Payment processors to complete transactions

  • Service providers that help operate the website (analytics, hosting, etc.)

  • Legal authorities only if required by law to comply with an investigation

All third-party partners follow strict confidentiality and data protection standards.

5. Cookies & Tracking Technologies

Our website uses cookies to improve your shopping experience, including:

  • Remembering your cart

  • Saving your preferences

  • Website analytics

You can disable cookies from your browser settings at any time.

6. Data Security

We take all reasonable and industry-standard measures to protect your information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

However, no online transmission is 100% secure. You use the website at your own risk.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion (unless needed to complete an active order)

  • Withdraw consent from marketing communications

To submit a request, contact us at:
noolshop.egy@gmail.com

8. Retention of Information

We keep your information only as long as necessary to:

  • Complete your order

  • Comply with legal obligations

  • Resolve disputes

  • Improve our services

After that, your information is securely deleted or anonymized.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us:

Email: noolshop.egy@gmail.com
WhatsApp: 01035339010